This course intends to provide participants with the basics of an understanding of principles, tools and main operations management elements to apply in their own business environment.

By the end of this module, students will:

• Apprehend and identify all aspects of operations management related issues, and define appropriate actions plans
• Build skills to realistically prioritize operational issues within a complex and global environment
• Develop the right attitude in leading innovative, entrepreneurial and change projects to improve economics and quality performances of operations targeted areas and contribute to improved alignment with company global strategy
• Build ability to work on operations issues within a collaborative and multicultural team approach